Fill in each numbered blank with one suitable word or phrase The last two decades have seen enormous changes in the way people's (1) . . . . . . . are affected, by IT. Twenty years ago, few people had access to a computer whilst today (2). . . . . . . . people use them at work, home or school and use of e-mail and the Internet is an every day event. These developments have brought many (3). . . . . . . . to our lives. Email makes communication much easier and more immediate. This has numerous benefits for business, commerce, and education. The World Wide Web means that information on every conceivable subject is now (4). . . . . . . . . . to us. Clearly, for many people this has made life much easier and more convenient. However, not all the effects of the new technology have been beneficial. Many people feel that the (5). . . . . . . . use of e-mail is destroying traditional forms of communication such as letter writing, telephone and face-to-face conversation. With ever increasing use of information technology these negative elements are likely to increase in the future. Question 5.